Pillar 08
Impact over Activity
"Busy isn't productive"
Being busy is not the same as being effective.
It’s easy to fill a calendar, answer every Slack, and ship feature after feature — yet somehow never move the needle. Activity feels productive. Impact actually is.
The hardest part isn’t finding opportunities. It’s ignoring them. Every feature request, every market trend, every stakeholder idea — they all sound reasonable. And that’s exactly the problem. A product that tries to be everything becomes nothing. Strategy isn’t what you choose to do. It’s what you choose not to do.
What This Means in Practice
- Measure outcomes, not outputs
- Say no to meetings that don’t need you
- Treat every “yes” as a “no” to something else
- Ask “will this move the metric?” before saying yes
- Have a clear, stated reason for what you won’t build
- Protect your time for high-impact work
- Revisit priorities regularly — but don’t change them constantly
Common Traps
- Filling your calendar to feel productive
- Measuring success by features shipped, not problems solved
- Chasing every new opportunity because it “could be big”
- Adding “just one more thing” to every release
- Letting stakeholder volume determine priority
- Doing work that feels urgent but isn’t important
Remember
“There is nothing so useless as doing efficiently that which should not be done at all.” — Peter Drucker
A focused product beats a feature factory. Every time.
Put this pillar into practice
The Pragmatic PM Toolkit includes templates built on these principles.